A customer experience unlike any other

DIFFERENTIATORS
FEATURES
CUSTOMER BENEFITS
RESTAURANT BENEFITS

Never Update Your Business Info Again

Automatically identifies and updates your business information in real-time so you don’t have to.

  • PATENTED NATURAL LANGUAGE PROCESSING TECHNOLOGY
  • 5,000+ DATA POINTS ANALYZED IN REAL-TIME
  • HOURS, DIRECTIONS, MENUS, GLUTEN FREE...EVERYTHING

No Robots

99.7% customers feel they’re talking to a human by having engaging and "personal" conversations.

  • PATENTED NATURAL LANGUAGE UNDERSTANDING TECHNOLOGY
  • ASSISTANT RESPONDS IN YOUR BRAND’S VOICE
  • NO MATTER THE INQUIRY WE’VE GOT YOU COVERED

One App for All

Customers never download an app and message using Facebook, Google, your website or any platform. Restaurants receive and respond using one OpenCity app.

  • TOTAL SOCIAL MESSAGING INTEGRATION
  • FULL CUSTOMER PROFILES BASED ON PREFERENCES
  • EASY TO USE

24/7 Coverage

High-quality responses, enabling your staff to focus more on operations. The Assistant strengthens customer loyalty, while driving more traffic to your business.

  • DO MORE WITH LESS
  • CUSTOMERS ALWAYS IN TOUCH WITH YOUR BRAND
  • KNOW YOUR CUSTOMERS BETTER

Reservations?
Covered.

Seamlessly books and recommends reservations, curates private event inquiries, driving more revenue for your business.

  • OFF-PEAK RESERVATION HANDLING
  • FULL CATERING OPTIONS
  • CLOSE DEALS FASTER

Features

Any device, Anywhere.

Run your business from anywhere. Easy to use iPhone, iPad, Android, computer apps.

Quick Replies

Create templates so staff can quickly respond to customer inquiries.

Unlimited Users

Multiple staff can view and respond to guest inquiries, simultaneously.

Address Negativity

Immediatley respond to customers privately to avoid negative posts on social media.

Smart Routing

Inquiries automatically routed to appropriate staff member - private events routed to sales.

Transparency

Access conversations to view how OpenCity and your team respond to customer inquiries.

Book Reservations

Seamlessly books and recommends reservations, private events and more.

24/7 Coverage

Customers expect instant responses. OpenCity allows you to always be "open" for business.

Customers Expect More

Everyone is on the go. Customers expect speed and accuracy, to fit their lifestyle and dining preferences.

  • Instant Response

    The OpenCity Assistant responds to every customer inquiry, 24/7. It’s that easy.

  • Easy to Communicate

    No app downloads. Customers can easily text from your website, SMS, Facebook, Google and more.

  • More Personal

    Anniversary, wedding, birthday, corporate outing, any life event. OpenCity has you covered.

  • It’s What Customers Want

    Everybody texts. It’s how we communicate in their daily lives. Your business can now enter the circle of trust.

Do What You Do,
Even Better

Managing a restaurant has a lot of moving parts. OpenCity makes it easy to respond to all inquiries in real time.

  • Easy to Integrate, Manage & Use

    Seamlessly integrates with other tech products you use and love. It’s so easy your team will be up to speed in minutes.

  • Expansion of Workforce

    Virtually add an extra staff member without increasing the headcount, making your whole team more efficient.

  • Create New Revenue Streams

    Manage private events, book reservations and get new customers 24/7, even when you’re closed.

  • It’s What Restaurants Need

    Improve workforce efficiency. OpenCity enables your staff to focus on operations, customer experience and loyalty.

Are you ready?

We’re here for you. You’re just minutes away from joining our growing community of happy customers.

Unlimited PRO service to $49/month with no commitment