How It Works
Step 1
Customers text your business
Step 2
OpenCity instantly responds
Step 3
High touch questions routed to your staff for further assistance
Customers Text
Your Business
Customers text your business like they text a friend by simply using Google, Facebook or directly from a chat button on your website.
- Omnichannel communication platform
- Integrations with social media, website & more
OpenCity Assistant
Instantly Responds
24/7 coverage. The Assistant instantly responds to customer questions anytime.
- FAQs, menu, hours, parking, gluten free, vegan
- Bookings, reservations, private events
- Natural language processing technology
Tough questions?
No problem.
Higher touch questions automatically routed to your staff for further assistance.
- Smart routes inquiries to appropriate staff
- Unlimited users for faster responses
- Happy customers
Connects to Products
You Use and Love
Seamlessly integrates with your favorite tech products: reservations, private events, bookings, point of sale, crm, social media and more.
See How It Works.
It’s So Simple. Are You Ready?
Today’s Restaurants Rely on OpenCity
James Beard Winners, Fine Dining, International, Breweries, Fast Casual, Bars and Nightclubs have one thing in common...they all use OpenCity to take customer expereince to the next level.