The way customers & restaurants
communicate has changed
I’m Your New Assistant
OpenCity automatically responds to customer questions, improves productivity and creates new revenue, 24/7.
Customers expect instant information at any time
"Expand" Your Workforce
Increase efficiency and coverage without extra headcount
Make More Money
Book reservations, curate private events, generate leads
It’s Just Texting. It’s That Easy.
OpenCity easily integrates with your website and instantly aggregates all social media messages enabling you to respond to customer inquiries from one place.
01 Customers text your business
Customers can text your business like they text a friend by simply using Google, Facebook or directly from a chat button on your website.
02 OpenCity instantly responds
24/7 coverage. The Assistant automatically responds to customer questions anytime.
Higher touch questions are routed to your staff for further assistance.
So, Why Choose OpenCity?!
Identifies and updates your business info in real-time so you don’t have to - hours, directions, menus, gluten free...everything.
Your Brand, Your Way
Accurately responds to questions in your brand voice helping to drive greater consistency & build loyalty.
More Human Than Human
Provides the personal touch your business demands - 99.7% customers feel they’re talking to a human.
No downloads. Customer messages using Facebook, Google, your Website, any platform. Restaurants see all messages in OpenCity.
No one likes to wait
Customers expect accuracy in real time
Easy to use, easy to manage
Better customer experience
Improves productivity so staff can focus on the business
Today's Restaurants Rely on OpenCity
James Beard Winners, Fine Dining, International, Breweries, Fast Casual, Bars and Nightclubs have one thing in common...they all use OpenCity to make customers happy.
Are you ready?
We’re here for you. You’re just minutes away from joining our growing community of happy customers.